Retourformulier
Voordelen
- Allowance of product returns or exchanges in the store;
- Optimized customer experience;
- Improved customer retention;
- Increased conversions in the store;
- Improved customer satisfaction.
Over de app
Met de app kunnen uw klanten automatisch een retourformulier voor hun bestellingen genereren. U kunt ook de opties activeren om een product om te ruilen, of om bestellingen te annuleren.
Belangrijkste functionaliteiten
- Automatic generation of the form for returning ordered products;
- Possibility of activating the product changing option;
- Addition of possible reasons for return;
- Permission for the cancellation of orders not yet shipped directly from the customer account;
- Option to reimburse the value of the returned products directly to the client's Wallet;
- Setting of a time interval in which the placement of return requests is allowed;
- Option for automatic approval of return requests;
- Dedicated listing for return requests registering.
